Frequently asked questions

Anyone expecting a baby or has a child under the age of 5 can sign up: Mom, dad, adoptive parents, foster parents, as well as grandparents on the parents' behalf.

Unfortunately due to various legal and contractual reasons we restrict membership to those over the age of 18, but a family member can sign up on your behalf if you are under 18.

We are currently working on the ability to allow our members to add multiple children to our system, so stay tuned!

Firstly if you don't have an account you can create one here. It doesn't take long to register, we promise!

If you already have an account simply head to your Personalized Homepage or the Member Offers page, click the orange button under the offer you like the look of and follow the instructions carefully. You can keep track of offers you have claimed by heading to the My Offers page under your Account.

If you have any issues with any of our offers please please contact support@yourbabyclub.com.

If you are directed to one of our partner sites, you will need to follow their instructions fully. If you have any issues with a partner site please contact them directly for resolution.

If you signed up for Your Baby Club for your first child, there’s no need to sign up again. Simply head to the login page and input your login details. If you cannot remember your password, you can reset it by selecting ‘Forgot Password'.

Once logged in, head to My Account and change your baby details in the 'Answers' section. You can then start claiming new offers for your new bundle of joy!

We are currently working on the ability to allow our members to add multiple children to our system, so stay tuned!

We’ve designed our Monthly Subscription to give you full control, making it easy to pause, skip or cancel anytime.

Each of your subscription emails includes a secure link that takes you directly to your subscription portal, where you can manage your Monthly Subscription.

To unsubscribe from emails or change any of your other communication preferences please click here.

To delete your Your Baby Club account click here 

We believe in trying to create a fair exchange between parents that want to find out about what's available to them in this huge period of change in their life, and trusted brands who have products, services or information to help.

You will be asked whether you agree to receive marketing messages each time an offer requires it.

You can update all of your communication preferences, including whether you wish to be contacted by third parties, at any time here

Welcome to Your Baby Club! We're glad you chose us!

Once you have signed up to our site you can look at each of our offers and claim them individually. You are not automatically sent everything from our partners upon sign up.

If you have claimed an offer from a third party and haven’t yet received it please contact the company direct for more details.

If you cannot find the details for the offer you are looking for, email us at support@yourbabyclub.com and let us know which offer you have claimed, so that we can help.

Thank you for reaching out regarding tracking information.

Once you have ordered Your Baby Box you will receive an update when the box is shipped and an email containing all tracking details.

At present, our aim is to have boxes delivered within 21 working days from the date of purchase. However, we are actively working to shorten this timeframe.

If you have any further questions please contact support@yourbabyclub.com

Unfortunately we are unable to accept returns at this time.

If you have any further questions please contact support@yourbabyclub.com

Please email support@yourbabyclub.com with a link to your business/product and we will get back to you if we think you are a good fit for Your Baby Club

Firstly, thank you so much for showing interest in working with us, we're thrilled you want to spread the word about Your Baby Club!

Please contact ugc@fanfinders.com with your name, social handles and number of followers for consideration.

We will contact you if you are successful.